Edubirdie is an online writing service that provides essay writing, editing, and proofreading assistance to students. It was founded in 2014 and has since gained popularity among students looking for help with their academic assignments. The quality of Edubirdie’s services and the ethics of using writing help sites are topics of ongoing debate.
Customer Satisfaction and Reviews
Edubirdie has average customer ratings of around 3-3.5 stars out of 5 across various review sites. Positive reviews praise the site for helping students submit assignments on time. Many negative reviews cite issues with the quality of writing and communication problems.
On SiteJabber, Edubirdie has a 2.2/5 rating based on over 1,200 reviews. Satisfied customers say their orders were completed as requested. The majority of reviewers complain about poorly written content that needed extensive revisions. Poor grammar, incorrect citations, and plagiarized work are commonly reported issues.
Trustpilot gives Edubirdie a 1.9/5 rating based on over 1,700 reviews. Satisfied customers are in the minority, with most complaining about delays, inaccurate or copied content, and unresponsive customer support. Some reviewers also expressed ethical concerns about using the site.
While Edubirdie aims to provide a valuable service for busy students, quality control appears to be inconsistent based on customer feedback. Writers’ English proficiency and research abilities seem to vary greatly. Moreover, communication issues and late deliveries are recurring complaints. Overall, reviews paint a mixed picture of the site’s capabilities and service quality.
Writer Qualifications and Writing Process
Edubirdie claims to have a global network of over 3,000 writers with university degrees. The site provides little transparency into writers’ identities, qualifications, or writing process. It is unclear what vetting or training writers undergo.
Customers cannot choose their writers. Orders are automatically assigned, making it hard to verify a writer’s language skills or subject knowledge match the project. This worries some reviewers who fear they may receive work from writers who struggle with the topic or language.
The writing process also lacks transparency. Customers report receiving written work with inconsistent formatting, structure or referencing. This suggests a lack of quality controls or editorial oversight during production. It remains unclear how tightly managed or reviewed individual orders are.
Pricing and Turnaround Time
Edubirdie prices depend on academic level, word count, urgency, and subject. Rates start from $11.99/page for high school essays with a 3-day deadline. College papers cost $16.99/page or more depending on factors like fewer days to completion.
Many negative reviews allege orders were completed late or not at all despite paying premium rates. Missed or extended deadlines are a commonly cited complaint, undermining claims of timely delivery. This inconsistency in meeting promised turnaround times damages customer satisfaction.
Ethical Concerns of Using Writing Services
Academic integrity is a frequent concern with commercial writing help sites. Some argue using paid writers risks plagiarism, undermines the learning process, and constitutes cheating. Others counter that sites like Edubirdie provide an option for students facing time constraints or difficult topics.
From an ethics perspective, submitting any written work obtained from a third party without attribution is considered plagiarism, regardless of payment. Students should be transparent with instructors if using outside help and take care to understand topics themselves rather than rely solely on written content. Overall, reasonable people can disagree on where to draw the line between legitimate assistance and academic dishonesty when using these types of services.
Conclusion
Edubirdie aims to offer writing help to busy students, but delivers inconsistent quality and service based on customer reviews. While some orders are apparently completed satisfactorily, many complain of subpar or late work. Low transparency into writers and quality controls is also concerning. Academic integrity issues are also debated when using commercial writing services. Prospective customers would be wise to carefully review feedback and weigh the risks. Alternative options like consulting individual tutors may provide higher confidence in output and avoid potential for plagiarism accusations down the line.