Introduction to EssayTown
EssayTown is an essay writing service that connects customers with freelance writers who can complete a wide variety of writing assignments. The company was founded in 2016 and provides writers to complete essays, research papers, dissertations, courseworks, case studies, lab reports, and other writing projects for students. With an emphasis on quality, originality, and on-time delivery, EssayTown has quickly grown to be one of the largest writing services online. The company now employs over 2,000 freelance writers who work to fulfill customer orders.
EssayTown Writer Qualifications and Screening Process
EssayTown prides itself on only accepting highly qualified writers to work on customer orders. All writers are required to have at minimum a bachelor’s degree in their stated field of expertise. Writers must also pass a screening test that evaluates their grammar, writing style, and subject matter knowledge. According to the company, only about 15% of applicants are accepted after going through this rigorous vetting process.
In addition to educational qualifications, writers must have over two years of professional writing experience. This could include experience as academic writers, technical writers, journalists, copywriters or other similar roles. Experience alone is not enough, As writers must continually maintain high quality scores from customers to remain active on the EssayTown platform. Any writer who receives poor reviews or has orders rejected risks deactivation.
EssayTown focuses on building deep subject matter expertise among its writers. Writers can choose to specialize in as few as one or as many as 10 academic fields. The most common fields writers specialize in include business, nursing, computer science, history, biology and English. By concentrating on fewer specializations, EssayTown claims writers can achieve true proficiency rather than spreading themselves too thin across many different subjects.
Order Placement and Project Assignment
When a customer places an order on the EssayTown website, detailed instructions must be provided. This includes information like the academic level, word count or page length, writing style (MLA, APA, etc.), sources required and any special instructions. The deadline for completion is also set during order placement.
Customers can choose to request a specific writer by name if they’ve worked with them successfully before. Otherwise, the automated system will match the order details with a writer who has the best combination of qualifications, experience and availability to complete the project on time.
EssayTown claims average order placement to writer assignment takes less than 10 minutes. Writers then have the opportunity to view order details and decide if they want to accept the project. Most routine orders are stated to be accepted within the first 2-3 hours, while more complex projects may take longer to fill.
Customers can communicate directly with writers through a private message system. This allows for clarifying details, requesting revisions or discussing the project status update. According to EssayTown policies, writers respond to customer messages within 8 business hours or less.
Order Completion and Quality Control
Once accepted, writers have the full deadline window stated during order placement to complete and submit the finished work. For regularly sized projects, EssayTown estimates about 80% are completed at least 48 hours before the deadline.
All projects go through extensive quality control checks before being marked complete. First, similarity detection software compares the content against a huge database of online sources to ensure it is original. Writers must achieve similarity scores below 20% to pass this stage.
Next, in-house editors thoroughly review orders to check for proper structure, formatting, logical flow, depth of research, grammar accuracy and overall writing proficiency. EssayTown states about 15-20% of submitted works require revisions from writers before passing this stage. Once given a quality seal of approval, orders are marked as ready for customer download.
Order Delivery, Revision Policy and Money Back Guarantee
Upon project completion, the customer is notified by email that their order is ready for download from their secure account page. At this point, they have 7 days to request a single revision if needed at no additional cost if issues are found. Revisions are handled with urgency, according to EssayTown policies, with writers responding to requests within 8 hours.
Beyond the initial free revision, further changes incur a 10-15% resubmission fee based on the original order value. Regardless of whether revisions are used, EssayTown provides a impressive 100% money back guarantee if the customer is not fully satisfied upon receipt of their completed order. According to company policies, these refunds are handled promptly within 3 business days.
Customer Service and Overall Experience
Feedback on the quality of EssayTown customer service is generally positive according to third party review websites and customer submitted testimonials. Issues are addressed quickly by the company, often with follow up responses in under 24 hours. They’re also able to handle order cancellations or requests for extensions without hassle.
Although not free, the overall value provided by EssayTown appears to genuinely exceed expectations based on independent essay writing service reviews. Highly qualified writers, originality checks, the revision policy and stellar money back guarantee make for quite a compelling package to have projects completed reliably on time by experts in specific fields. While the service does come at a cost, reviews suggest for busy students EssayTown delivers more than what they paid for through quality results and assurance.
Conclusion
EssayTown presents itself as a professionally managed writing service that has invested heavily into developing rigorous quality standards from project assignment through completion. Their qualifications for writers, extensive oversight procedures and customer focused policies around revisions, refunds and service seem designed to provide authentic work reliably without buyer risk. Overall reviews validate the experience delivered generally meets or beats expectations, making EssayTown a popular top choice for outsourcing various kinds of academic papers and projects. Their large pool of specialists across many disciplines also offers solid options for most subject matter needs. For students seeking expert help, the value seems to stack up positively based on customer feedback.
Andrew Stroud