EssayShark is an online writing service marketplace that connects students and professionals who need help with their academic writing projects with freelance writers who can complete those projects. As one of the larger writing services available, reliability is an important factor for students weighing different options. This article explores various aspects of EssayShark’s reliability based on available information from user reviews, industry reports, and the company itself.
Trustpilot Reviews
EssayShark has over 6500 customer reviews on independent review site Trustpilot, averaging to a TrustScore of 4.3/5 stars. Looking through the reviews provides a good sense of the service’s reliability from a customer perspective. The large majority of reviews, around 80%, are rated as either ‘excellent’ or ‘great’ and highlight on-time deliveries, plagiarism-free work, and orders completed to specification. There are also some more negative 3-star reviews that complain of missed deadlines, low-quality papers, or issues with refunds. On balance, the Trustpilot reviews indicate EssayShark delivers a generally reliable service but some customers do encounter problems from time to time.
Writer Qualifications
To work with EssayShark, writers must go through a rigorous application and screening process to verify their qualifications. All writers are required to have at least a Bachelor’s degree in their listed subject areas and submit documents to prove their educational background. EssayShark also performs plagiarism checks on writer’s sample works and checks for fake or stolen credentials. Maintaining high standards for writers helps ensure reliable quality, but it’s still possible for some poorly performing or unqualified writers to slip through screening over time as the writer pool grows in size.
Delivery Times
When placing an order on EssayShark, customers select a deadline for paper completion. The website promises all orders will be completed before the specified deadline. Delivery times can potentially vary based on factors like order subject/complexity, writer availability, and workload volumes. Most Trustpilot reviews suggest on-time delivery rates are good overall, but delays do happen on more challenging projects. Reliability may decrease slightly during peak season times when writer workloads are highest. Customers choosing more flexible deadlines likely have fewer issues with on-time completion.
Refund Policy
EssayShark offers a standard 14-day refund period for any order that fails to meet guidelines or is unsatisfactory. Reviews suggest the refund process generally works smoothly when issues clearly meet the policy criteria. Like any company policy, interpretation and enforcement of exceptions could be inconsistent at times. To maintain reliability, EssayShark needs transparent, consistent handling of refund claims and disputes. Outstanding communication is key when customers encounter delivery delays or quality problems that impact reliability.
Industry Recognition & Awards
EssayShark has received recognition as a leader in the online writing service industry, receiving multiple Stevie Awards for excellence including ‘Customer Service Department of the Year.’ While not a direct measure of reliability, industry awards suggest the company strives for high standards and good customer experiences relative to competitors. Awards and continued participation in industry events validate EssayShark invests in quality processes, customer satisfaction and staying at the forefront of the online writing assistance marketplace.
Plagiarism Detection Software
All completed papers are scanned with plagiarism detection software before being delivered to customers. While no system is foolproof, plagiarism checks help ensure reliability by mitigating risks of low-quality or copied content being passed off as original work. Tools like Turnitin are widely considered to have very low error rates for plagiarism identification. Routine plagiarism screening reduces the likelihood customers receive unreliable papers that don’t meet academic integrity standards.
Quality Assurance Team
EssayShark employs a team dedicated to quality assurance. This includes checking samples of completed works, monitoring writer performance over time, addressing issues escalated by customers, and taking corrective action on unreliable writers when needed. While the effectiveness of any QA system depends on human factors and available resources, employing a focused team signals EssayShark’s commitment to maintaining service reliability through routine evaluation processes.
While no writing service can guarantee 100% reliability all the time, the available information suggests EssayShark strives to deliver a generally reliable experience through measures like stringent writer screening, plagiarism checks, trusted delivery tracking tools and a quality assurance team. Most independent reviews confirm orders are completed satisfactorily and on time. Occasional delays, disputes or subpar quality issues will be unavoidable at any company handling thousands of orders annually. With open communication and a fair refund policy, EssayShark aims to resolve issues to maintain satisfied customers and service reliability over the long term.