Ultius, Inc. is a leading content and writing services provider headquartered in Wilmington, Delaware. Founded in 2010 by Scott Phelps, Ultius operates a large network of professional writers who provide customized writing services to businesses, professionals, students, and individuals.
While many writing companies operate virtually with writers located around the world, Ultius prides itself on having a significant workforce based in their Wilmington office. When the company was launched over a decade ago, one of the founding principles was to establish a strong local presence in Wilmington to directly oversee operations and ensure a high quality of work.
To this day, the Wilmington office remains the central hub of Ultius’ operations. Scott Phelps and the executive leadership team work out of the Wilmington office to manage daily operations, set strategic goals, and oversee quality control and compliance functions. Wilmington also hosts one of Ultius’ two main writing teams, with over 50 professional writers producing custom written projects.
Located at 1317 Farnhurst Drive, the Ultius Wilmington office is situated just off Concord Pike in a commercial office park setting. The two story building provides ample workspace for the staff as well as resources and amenities writers need to effectively complete projects. Conference rooms, collaborative work areas, and a large staff kitchen help foster productivity and teamwork.
As a employer with deep roots in Delaware, Ultius has been committed to investing in and developing the local talent pipeline. When hiring new writers, Ultius recruits from the many colleges and universities in the greater Philadelphia-Wilmington region like the University of Delaware, Widener University, and Wilmington University. This local hiring helps Ultius build a knowledgeable workforce with an understanding of the regional culture and landscape.
Beyond direct employment, Ultius has had a positive economic impact on Wilmington through supporting local businesses. The company utilizes several Wilmington-based vendors for services like shipping, printing, catering, and facilities maintenance. Ultius directors are also actively involved in local non-profits and community organizations focused on education, arts, and entrepreneurship.
While technology has enabled Ultius to scale globally with remote writers, leadership emphasizes that the Wilmington office will remain the anchor for key operations. Centralized management of quality, compliance, customer support and more depends on close coordination that is optimized by colocating personnel. The Wilmington office culture also fosters deeper mentorship and training opportunities for entry level staff.
Looking ahead, Ultius plans continued investment and expansion centered around their Wilmington campus. Additional hiring is planned across writer, customer support, and supervisor roles. The physical space may also be reconfigured and potentially expanded to accommodate growth. Broader community initiatives around computer science education, workforce training and startup support remain priorities as well.
Ultius has built a substantial presence in Wilmington, Delaware over the past decade through establishing their roots and steadily scaling up operations from the base. As one of the larger tech employers downtown, Ultius plays an important economic anchor role while also promoting local talent development. Leadership is dedicated to ensuring Wilmington remains a driving force for the company for years to come. The local investments made establish Ultius as a leader committed to the future success of both their business and the community they call home.